Email Support
Our primary support channel. Use email for all order queries, claims, custom requests, and general questions.
cambridgewizards@gmail.com
Contact Us
Get in Touch with Cambridge Wizards
Whether you have a pre-order question, need help with an existing order, want to submit a custom compound request, or need to raise a refund or reshipment claim — our support team is here to help. Reach out and we'll respond promptly.
Refund & Reshipment Claims
Lost package, wrong product, or damaged goods? Submit your claim with your order number and supporting evidence.
View Refund Policy →Custom Compound Requests
Need a compound not listed in our catalog? Submit a custom request and our team will assess availability.
Submit a Request →
Within 24h
General support response time
48–72h
Refund & reshipment claim review
48h
Custom compound request response
Same Day
Order dispatch after payment confirmed
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Send Us a Message
Fill in the form below and we'll get back to you within 24 hours. For urgent matters, email us directly at cambridgewizards@gmail.com.